Client Background:
Space Air Cargo Experts is a growing logistics company that provides air freight solutions to businesses across major cities. They handle urgent and time-sensitive shipments and needed a reliable digital system to manage inquiries, shipments, and real-time updates for their clients.
Challenge:
Before approaching us, they didn’t have an organized web presence. Most of their customer communication was happening through calls or email, and they had no system in place to track inquiries or show shipment status online. This caused delays and confusion for both the team and their clients.
Our Solution:
We worked closely with their operations team to understand the challenges and created a web platform tailored to their logistics process. The website was kept professional and straightforward, showing their core services, service areas, and a quick shipment inquiry form on the homepage.
We developed a client dashboard where customers could log in and track the status of their cargo shipments. For the backend, we built a simple admin panel to manage shipment data and respond to inquiries faster. The entire platform was mobile-responsive so clients could track updates even while on the move.
Results:
- 60% drop in manual inquiry calls due to online tracking
- Clients reported faster response time and better clarity
- The company started receiving more business requests from new visitors who found them through search
- Internal operations became more organized with the shipment management dashboard
Technology Used:
- CodeIgniter & REST API (core application framework)
- Angular (interactive features and dynamic content)
- HTML5 & CSS3 (frontend structure and styling)
- MySQL (database for shipment records and user data)
Client Feedback:
“Our logistics business needed a system that could keep up with the fast pace. Upantaz helped us with a clean website and a working solution that has made tracking and communication far more efficient. Clients love it, and so do we.”